Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. This vendor's rules require a successful 3D-Authentication. The issue is normally associated when you are attempting to automate these actions. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. The request to Cancel an Authenticated transaction was successful. The VPSProtocol value is not supported by the system in use. This is a required field and needs to be sent with every transaction you register with Sage Pay. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. An example would be Japanese Yen (JPY). To determine what the code means you will need to contact your merchant bank as they are bank specific. cannot be before , please check. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. access_denied: This error occurs when the Sage Accounting business user chooses not to authorize your app. What should I follow, if two altimeters show different altitudes? Extracting arguments from a list of function calls. Looking for job perks? You will need to check your code to ensure that the field is sending the correct code. For example, it cannot archive an incomplete transaction into the reporting tables. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. If you are providing a value which has more that 10 characters then you will receive this system message. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. You will find the corresponding transaction status in the status field of the getTransactionDetail response. If total energies differ across different software, how do I decide which software to use? All VendorTxCodes must be unique. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. The check digit invalid. GBP for UK Sterling, USD for U.S Dollars. A credit or debit card number must be entered in the card number box provided on the payment screens. 2 User on Card Selection page. When interacting with a SagePay gateway to run transactions, there are some gateway specific fields you can specify when making a purchase or authorize call.. SagePay allows you to specify an optional gift_aid_payment field to indicate that the payment is a Gift Aid charitable donation and the customer has agreed to donate the tax. as outlined in the VSP System Protocols. 0345 850 0195 UK. The server has refused to fulfill the request. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. The Billing Firstname contains invalid characters. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. If a card ExpiryDate value of 1509 was passed this would generate this error code. What were the most popular text editors for MS-DOS in the 1980s? You will need to ensure that the start date selected is not later than the current date. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. User authentication failed due to invalid authentication values. You will need to check you code and correct one or the other field to fix this problem. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The method specified in the Request-Line is not allowed for the resource identified. The server received an invalid response from the upstream server while trying to fulfil the request. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. The Related transaction is not an AUTHENTICATE. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. cannot be more than 50 if is not provided. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. You will only be able to perform a VOID against a transaction once. If a value is supplied, should contain either 0 or 1. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. Card failed the LUHN check. The Delivery Surname contains invalid characters. If a card StartDate value of 1509 was passed this would generate this error code. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. A required parameter is missing. Please provide different value. You must check your code to ensure that you only use a fully qualified URL. The VendorTxCode should contain your unique reference identifier for your transaction. - SSL 3.0 is enabled, Sage Pay does not reach servers that are using SSL 3.0. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. Perform the 3D secure authentication: ticking this box ensures that 3D Secure is enabled for the price . The line item amount details do not add up correctly. Available 24/7. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. This is a notification system message to inform you that the transaction was cancelled by the customer. If the card holder's name is longer than that, just send the first 50 characters in your POST. This value is 10 alphanumeric characters long and should be retrieved from your database. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. element either not found, or present more than once. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. It is likely that you are submitting several email addresses which is therefore generating this system message. Not the answer you're looking for? Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. You failed 3D-Authentication. This URL must be http:// or https:// and be less than 255 characters long. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. Check that the user does not already exist. The DeliveryAddress and DeliveryPostcode are required. Incorrect Fixed value entered. Please contact support to re-enable this functionality. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. This field can contain up to 10 characters. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? The latter rulebase is set up as default on all Sage Pay accounts. You signed in with another tab or window. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. If we receive a POST from any other server, you will see this error message. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. If no security code (CV2/CVV) has been provided, you will receive this system message. e.g. The DEFERRED transaction you are attempting to RELEASE has already been released. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. 2. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. Authentication values are missing: 1002: 401: Authentication failed: 1003: 422: Missing mandatory field: 1004: 422: Invalid length: 1005: 422: Contains invalid characters: 1006: 404: . Cannot refund mobile transactions for this acquirer. You will need to ensure that your code is sending the correct transaction details. Connect and share knowledge within a single location that is structured and easy to search. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The response includes the following - VPSProtocol, Status . You would have received this system message if you have not provided us with the correct value within the VPSTxId field. The Cardholder Name contains invalid characters. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001. No further action required. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. Form transactions are disabled for this vendor in the test environment. The sagepay.js ensures sensitive card data is transmitted directly from the customer's browser to Opayo without any details passing through your server. The card type field contain a value which specifies the card that is being sent to us. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Cannot authorise this card. You may need to zero pad your ip address so that each number block contains three digits. Invalid request. Please check and retry. What I have in my own project is that if user request comes from IPv6, I fallback to "3.00" as I can't pass IP with "4.00". It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. Please email support@sagepay.com with this error. To learn more, see our tips on writing great answers. The Authorisation was Declined by the bank. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Is this plug ok to install an AC condensor? The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. Please contact support to re-enable this functionality. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. The Amount including surcharge is outside the allowed range. The Tranaction is not in a DEFERRED state. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The TxType field determines how the transaction will be processed by the Sage Pay system. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. The Transaction has already been Released. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. Refunds are not allowed for this payment type. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. The payment can now be authorised and sent for settlement. If no value is entered here you will be presented with this error message. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. This can be used to describe the goods being purchased or the nature of the transaction. The document/file requested by the client was not found. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. Please try a different card. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Only zero or positive decimal value, to 2 decimal places. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. Unable to find the transaction for the or supplied. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. Dear Sir, I'm a developer and i'm deploying Authorize.net ARB API to client website. The Card Range not supported by the system. The post code value must be that to where the card being used is registered in order for the transaction to continue. If you have received this system message, it is likely that you are incorrectly supplied the Start date. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Go to the database, search for the table sales_oder_payment, in the structure of the table look for the field last_trans_id. One or more of the specified already exists for the merchant number/currency combination. Make sure you've entered your details correctly as we'll use this email address to get in touch with you. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message.
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