Room types may vary. written by You would assume it was a delivery door rather than the disabled access. I am sorry that you felt you had to write such a poor review and apologise that the health club have had problems over the last few days, but fortunately these have been rectified now. Hopefully we can have a look at that and you wont find anything wrong with us next time you come see us. We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked a standard double room and she could only move us to a superior double room if we paid as she couldn't do it free of charge but had a twin, sea view room that we could have for no extra charge. Staff very pleasant and when I asked if they had anything else for children to eat it was not a problem for the chef to make them chips and chicken nuggets. written by this is the worsted hotel I have ever stayed in food filth staff that resembled a bag of rattle snakes nothing to much for this place our first room had no windows even In jail you get a window food over cooked dry or wasted by chefs who trained in a local crematorium I think no cans or bottles of soft drinks to use as mixers the place should be closed and cleaned and then looked over by the local environment agency a manager who thinks everything is rosey at this dump Caledonian travel have my complaint I look forward to there findings I have my own thoughts to what they will say to this hotel they say is good we stayed from 19 6 17 to 22 6 17More. We have a procedure to follow when it does go off to follow to ensure guests safety. Caledonian Travel Reviews UK 2023 - BritainReviews Up to 5% off selected festive breaks. Most hotels are fully refundable. A clear sign by it would be better. Smith151 There was also free wifi throughout which is a refreshing change from being asked to pay over the odds to go online. This meant that twice we effectively had the leftovers! The bar manager, and his staff are good and ensure you never have to wait long to be served. Which is a shame as the architecture and period features of the building are stunning. written by When we arrived you can obviously see that it need's to be refurbed. ).- The surfaces of the drawers, TV, bed sheets, bath etc were all clean and without dust.- The bed was big, comfy and warm, which is the main thing.- The bathroom facilities were very good. On one morning for no apparent reason there was a toilet role on the dressing table. After dinner we would stroll back down the beach with a torch and watch the cute hermit crabs scuttle around. Caledonian Travel - Home - Facebook Maybe so, but the Glentons Coach that was sat loading next to us at the time, said their toilets were open. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Finally, it has excellent free fast internet, a lot better than some much more expensive places. I felt young! The hotel is tired, poor quality, dirty in some places, grubby in others. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. Avoid this dump with rude reception staff at all costs. Very enjoyable stay. The mixers were also chargeable with the 99p spirit offer again people assume these are part of the drink. The trip was september/October last year. Happygran0 The company operates over 70 high-quality, environmentally friendly coaches along with an industry-leading team of trusted drivers and . The staff work tirelessly and are constantly making sure all your needs are attended. 5 day break caledonian travel - Review of St Elmo Hotel - Tripadvisor Even though we were split into 2 x 4 stalls and circle we had great seats.pretty woman was great. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. We went as part of a coach trip as we wanted to go to Scarborough.Check in went well as a member of staff brought the keys out to the coach and told us which lifts to use. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. Tripadvisor performs checks on reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. on 26/02/2022. She was a young mixed race girl, sorry didn't catch her name but she is in the wrong job! Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. Going on 5 day Paris trip soon from Glasgow - can't find out how when we board ferry, how long crossing is etc and where we arrive. The carpet in the corridors were curled up right in the middle over a removable panel and posed a potential trip hazard.- The lino flooring in our bathroom was the same. Great hotel at Heathrow. on 08/11/2021. ", A verified traveler stayed at Le Mridien Ile des Pins, "From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. We have been to places such as Amsterdam, Ireland, Scotland and England and many day trips too. Good value. cALEDONIAN TRAVEL TOUR. Didn't see one cleaner from arrival to departure, hand sanitiser at restaurant was empty! Departing from Scotland, North East & Yorkshire. I can't comment on the food as I skipped both dinner and breakfast in favour of staying in bed. The tv in the room was not perfect and I had to fiddle with the aerial to get it to work. This meant we had breakfast in the hotel (buffet style). Would highly recommend this holiday and hotel. The driver stated that he would make regular stops to allow people to get off and use the toilets, but after 3 hours he was still plodding on without stopping, and only stopped because I told him that if he didn't he would be mopping up peoples urine because many people were desperate, he then mumbled about not being paid enough to put up with "old farts". on 21/04/2020. Facilities attrocious. Great Value Family Fun Caledonian Holidays by Coach. The hotel is located on the seafront and within easy walking distance of local attractions and its well worth a walk along the pier and a trip up the Great Orme. Caledonian Travel Today at 10:30 AM Grease the Musical - Live in London bit.ly/CalTravGreaseLiveinLo . Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. This meant we had breakfast in the hotel (buffet style). If you do not receive an ATOL certificate, then the booking will We will absolutely be booking again. Again nice to know the bathroom was being cleaned but they did not have to leave the cloth to prove it.The restaurant was very busy as there were 5 coach parties in. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. We all thoroughly enjoyed the start of our trip with a stop off at St Andrews which I am sure everyone on the bus tour also enjoyed. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is not an official Caledonian Travel group, therefore we kindly ask that you do not rely on this group to raise concerns or complaints regarding your holiday. per night. Reply from Caledonian Travel. Our helpful community of likeminded people will be happy to answer any questions that you have. The Britianna hotel chain should be ashamed to offer this as a hotel. We told the girl we were not willing to stay in a room without a window, a very rude arrogant so called manageress quickly intervened arguing that is the room we had paid for, i am afraid we would not have booked & paid t stay in a prison cell & if this is the rudeness of your management then she wants sacking!! Please ask us to confirm what protection may apply to your We will definitely return to both Llandudno itself and the Marine HotelMore. I loved the cabanas on the beach and spent a lot of time reading there in peace and quiet. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. Thank you for your review, I am so pleased you enjoyed your stay with us. Includes return hotel transfers to the Theme Park. Breakfast started at 7am. Having seen the previous reviews before going I was not looking forward to staying at the hotel. We were told we were going to Trafford Centre next day, but were taken to Manchester City Centre. Read a lot of bad reports before we left home thought that we were going to faulty towers. I am pleased you were happy with the service and we managed to sort the problems you first encountered. We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. Don't book and please warn your friends and family. 109 Promenade Roger Laroque, Nouma, 98807. His next optional tour is to Camden Market and Lock where you spend a few hours then onto Covent Garden which is beautiful and a must see if you are going to London. I am pleased that you had more 'positive' comments to make than 'negative' but I do thank you for your honesty. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. on 25/04/2022. Bar had 2 for one drinks on offer. Hotel boasts a really great position in relation to the city centre and all the attractions. Cost is fair for what it is, an old 3-star. Gala dinner was great with plenty to eat and food was piping hot. on 02/03/2022. $168. There shower was scolding hot so they couldn't use it .there was loose slates at the front of the hotel where you stepped onto .Two women fell my mother witnessed it so thank god she never fell .the way back they were on the coach for 4 hours without a stop and the toilet was blocked on the bus .my mother is 75 and my father is 78 I'm absolutely appalled at there whole experience. Dear margaretcrooksThank you for your review, we are sorry to hear that we did not meet with your expectations for your stay with us. Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. We asked for there to be a children's choice one night and the staff were very obliging and brought out a large tray of chips and chicken nuggets within 20 minutes of asking. Dear handidaveThank you for your review and we are pleased to hear that you enjoyed your time in the hotel and it sounds like you made the most of everything we have on offer.We look forward to welcoming you back in the near future. CLEVELAND541498B On a Caledonian Tour to Safari and Cadbury World - Tripadvisor Went with my sister and our grand daughters. booking. Has anybody been on this tour? We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked a We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. We were all back at the bus for 4pm and then we headed to Watford, the chosen hotel was the Jury's Inn in Watford which was ideally placed for the Sunday trip to the Harry Potter Studios Tour. However the cleanliness was not great lots of dust around, dirt on chair, very poorly bodged up areas in bathroom, my sisters shower did not work however to be fair they did fix it quickly. The hotel was clean, rooms were clean and very comfortable. nice pool but again facilities need updating. Additional terms may apply. It seems to service an older bunch of people, who looked fairly ancient to me, and Im in my 60s! Sauna broken. The views outside were breathe taking. When we arrived after a very long car journey the staff at the front desk weren't as inviting as you would normally expect the girl just took my details and payment without a "smile" . Hi, thank you for your review. The hotel is beautiful from the outside, lots of green spaces surrounding it. I am not sure what facilities you found atrocious so cannot comment on that. And it welcomes dog-owners, so that may not suit all. Gala dinner was great with plenty to eat and food was piping hot. Nice to know we had a spare roll but why leave it on the dressing table? Likewise, on the day we left we had to book our cases on the coach at 10 am. Near the rock in the middle of the bay is a good spot. There was a market and all the shops you could need and some really nice architecture. They are very good value for money and always have a good selection of holidays available. This is the second time that I have stayed at the Britannia Adelphi hotel and I have been pleased on both occasions.POSITIVES:- The staff were friendly when we were checking in and ordering drinks from the bar. more. NEVER AGAIN !!!! The driver was nice, helpful and drove safely. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Top New Caledonia Luxury Resorts & Hotels for 2023 | Expedia Dear Darren WThank you for your review, we are sorry to hear that we did not meet with your expectations for your stay with us. The hotel has a comfortable bar. He apologised for the traffic numerous times, even though it is out of his control and expected around London. . During our stay the members of staff in the hotel were friendly and helpful. Certainly knows his stuff . Room was a bit tired but fit for purpose. These extra tours are very well organised and are super value. really nice lounge area. Caledonian Sleeper Train (London) - All You Need to Know - Tripadvisor Please see our partners for more details. also dont play bingo its a rip off. Bar had 2 for one drinks on offer. more. Because I did when I first looked at the hotel, but I was wrong. Caledonian Travel - Review of Claymore Hotel, Arrochar, Scotland We wondered why we couldn't have spent the night in Liverpool where there was more to see and do. The breakfast buffet was good, similar to other resorts but the french toast was my favourite. Whilst the hotel and in particular the bedrooms are quite . Would recommend the glass bottom boat tour! Gardens awash with out of control children from a wedding party; pool minute. Plus you'll likely end up with leftover credit that you can use on dining, parking or other . Our driver Ray was exceptional, he has a superior knowledge of London and is always on hand to assist with any advice. Then went to Central Perk for a coffee but had to go back to put our cases on the bus at 10am. We have many good reviews who don't agree that guests should only stay the one night and only if its cheap and I am sorry that you feel that way. This meant we had breakfast in the hotel (buffet style). There is a fantastic rage of holidays and tours around the United Kingdom & Ireland and Europe. It had curled up a lot and didn't look very pleasant.- We were unable to control the heating in our room as the radiator leaked water when the knob was turned.I'd definitely stay here again and I would recommend this hotel to anyone wanting a decent nights sleep for a low cost. Didnt try the food, but the diners looked happy enough. Pool cold. adelphimanager1, Director of Sales at Adelphi Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Also, despite the easing of the restrictions, the toilet was locked out of use, he stated that this was a Caledonian Travel Policy. Poor buffet setup with one guest scalded with hot water. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. All of the ataff were helpful and friendly. Our booking was also an "inclusive" deal, so came with four drinks each across the 3 nights and were premium brands which is always a bonus. The hotel was okay for what it was, nothing special and meals nothing to write home about. Our booking was also an "inclusive" deal, so came with four drinks each across the 3 nights and were premium brands which is always a bonus. Coach was good although driver needed two long breaks less than 2 hours apart on the return journey whilst only need one on the outgoing one. I have been on a Caledonian trip before and it was great, but not this time. ndon Dig out your leather jackets and join us for an electrifying break to London, for the world's best loved musical as we watch Danny and Sandy's whirlwind summer romance playout over the school term, featuring the . I didn't like my room, it was old with a horrible bathroom. Also very happy with the prices for the room and for dinner, very reasonable and all excellent value for money. "All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further", See all available properties in New Caledonia. This hotel often comes out to around $100 per night, so the $250 resort credit could easily cover a two-night stay. 00 metres away and plenty of restos and bars nearby. But, the rooms we had were ensuite and clean. Recommended for a basic overnight stay, would use it again. On very rare occasions the party will arrive, before the room assistant has had time to service the room and I do apologise that this is what happened to you. mystetytour10 Would recommend this hotel to all my family and friends. The fire alarm only goes off when there is a reason for it to go off. The hotel was comfortable and clean. We have been to places such as Amsterdam, Ireland, Scotland and England and many day trips too. I am pleased you enjoyed the buffet style meal in Jennys Restaurant, you certainly would have enjoyed Cromptons Restaurant and cocktail bar if you had had time to try it. GREAT trips & Good Hotel!Would fully recommend!! As if it's any of his business it took the young girl to tell us. Read a lot of bad reports before we left home thought that we were going to faulty towers. The staff at this hotel are polite and the kitchen and restaurant manager and staff are helpful. so much to see and do in liverpool. Our group of 3 families travelling together were spread out over floors 8,10 and 15. Hilton Noumea La Promenade Residences is a Nouma luxury 4.5-star beach property where you can pamper yourself with massage services, plush bedding, and more.
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